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Call 0844 873 1226
Type of Project: Consultancy/Facilitation
Wulvern Housing approached us to engage with staff to explore their current framework for values and behaviours in the organisation, The Wulvern Way, and to propose a new version of this that staff would find easier to use in their day to day work and have meaningful conversations around, within their performance review system.
We devised a series of interactive workshops to seek views from right across the business, finding out what people liked and didn’t like about the current framework and asking them to articulate what “The Wulvern Way” meant to them.
We were then left with a huge amount of input that required analysis and further discussions till finally we were able to present to the Executive Team. The new Wulvern Way refined into a core values statement supported by 4 key behaviours aligned with their vision statement of providing “Brilliant Social Housing”:
We were able to:
"No Guru were able to give an unbiased perspective to the Wulvern Way project that for us reinforced to colleagues that our new behaviours are a true reflection of the feedback given by them and based on what they believe it should be like to work in our organisation."
‘Can you do something with my team?’
‘What seems to be the problem?’
‘Well morale is really terrible, nobody seems to care about working here and we have lots of conflict’
‘So can I ask, what have you done to them?’
A not untypical conversation whenever I get asked to facilitate a Team Day, sometimes called an ‘away day’ or ‘teambuilding’ event. Whilst I may be a bit harsh on the leader in this scenario, I do think that this kind of ‘state’ within the team is not a natural one. Something must have happened (or not happened), to create it. (more…)
Do you have time to think?One of my ILM coaching delegates recently recalled a coaching session they had with a client. ‘I didn’t seem to do much, in fact I felt a bit of a fraud’, they said.
When I asked them to expand on this, they explained that (more…)
Am I a Coach or a Mentor?We’ve been training coaching and mentoring for quite a few years now and this question always pops up, ‘What’s the difference between coaching and mentoring?’ In fact it’s one of the questions you need to answer if you want to (more…)
I am a little biased but I love both coaching and mentoring. I used to enjoy being the ‘trainer’ which satisfied the performer in me but as I get older there is something that I find deeply satisfying in being a coach or mentor (we will touch on the difference between the two in a later blog).
More than that, I find it a privilege to work with people. (more…)
Speaking Truth to Power
(But) TED is a tough, pressured, hugely stressful gig, even for experienced public speakers, and I’m not that. Standing in the wings waiting to go on, I told the stage manager that my heart was racing uncontrollably and in an act of great kindness, she grasped both my hands and made me take breath after breath. And what you don’t see in the video – deftly edited out – is the awful, heart-stopping moment when I forgot a line, followed by another act of collective kindness, a spontaneous empathic cheer as I composed myself and found my cue. “That’s when the audience came onside,” an attendee told me. “You were human. That’s when you won them over.” Guardian April 2019
This from Carole Cadwalladr, a journalist at the Guardian who has in this last year investigated the role of tech corporations and their platforms in influencing the workings of our democracy. What makes her TED talk so compelling is because here she is facing those very same technology giants on their turf. And speaking truth to power.
Coaching: Deep ImpactThis week I had the chance to attend a seminar at the Leeds Coaching Network featuring renowned coach, writer and speaker Julie Starr. You may be familiar with some of Julie’s work including; ‘The Coaching Manual’, ‘The Mentoring Manual’ and ‘Brilliant Coaching’ and the session was everything you expected it to be. (more…)