Type of Project: Talent Management through forma ILM L7 Programme

Riverside are one of the largest providers of social housing in the UK and they approached No Guru in late 2011 to see if we would partner with them to deliver an ILM Level 7 Diploma Programme to senior managers identified through an assessment centre as “talent”.

The Diploma is a hugely ambitious undertaking for candidates alike and we identified units of learning relevant to the organisation so that it would:

  • Equip managers with tools and skills to progress in the organisation
  • Help to retain talent within the organisation
  • Support them in addressing challenges presented in the sector; welfare reform, mergers and acquisitions etc
  • Allow them to take on specific projects and secondments to address come of the challenges

In delivering the programme we tried to find new ways to weave together classroom sessions with experiential and other elements such as:

  • Princes Trust Volunteering
  • Leadership Cafes with senior leaders
  • Cohort Projects eg Charity Fundraising And CSR elements
  • Off site visits eg Jaguar Land Rover to explore lean process and methodologies
  • The programme was delivered in partnership with Riverside from January 2012 completing in early 2015.

Riverside Housing


The programme became “RISE” and has ben instrumental in pushing forward the strategy for talent within Riverside.  


  • 9 out of 10 members of cohort achieving ILM L7 Diploma in Strategic Leadership & Executive Management
  • Evidence of cohort members being seconded to business critical projects

We held the graduation ceremony in the surroundings of the Liverpool Athenaeum and graduates were presented their Diploma by Carol Matthews who expressly thanked No Guru for their work with Riverside.

"We approached No Guru to help us as part of our RISE talent management programme, to equip senior managers to address challenges such as welfare reform and ensuring the viability of the organisation. Our experience of No Guru is that they put the needs of the client and the learners first and are very flexible. I have worked closely with them to develop the ILM Level 7 Strategic Leadership & Executive Management qualification for RISE. Through thorough pre-project planning they have made this process very easy and the work delivered has been to a high standard. I would recommend No Guru as a provider to any organisation."

Richard Bell
Learning and Development Partner Riverside Housing


NEW: Heriott Watt University

We are delighted to announce we are now working with Heriott-Watt University to deliver the Welcome to Leadership programmes for their managers. The university has a large international presence with an ambitious strategy and we are looking forward to working with their Professional and Organisational Development team. Heriott-Watt is the latest University to join our growing list of valued customers within Higher Education and we are grateful for this amazing opportunity.

New ILM Coaching & Mentoring Programme – May 2022

Due to the ongoing success of our ILM Coaching & Mentoring Programmes, we have now scheduled in a second cohort for 2022.

The programme is already receiving plaudits and as a result we are growing our community of ILM Coaches and Mentors progressing towards an internationally recognised qualification.

Watch out also for our special preview events ‘Take Your Coaching To The Next Level’ running throughout March, April and May.

Information on the programme can be found here.

ILM Coaching & Mentoring May 2022

Contact us on:  bethecoach@noguru.net   or call 0844 873 1226


ILM Coaching & Mentoring September 2021

We are looking forward to starting our new cohort joining The Coaching Programme, leading to qualifications in Coaching & Mentoring from ILM at Level 5 and Level 7.

The programme begins on Friday 17th September 2021 with our ‘Coaching Foundations’ session.  All learning is done remotely, making our programme accessible wherever you are.



John's Blog

Why be a coach or mentor?

I am a little biased but I love both coaching and mentoring. I used to enjoy being the ‘trainer’ which satisfied the performer in me but as I get older there is something that I find deeply satisfying in being a coach or mentor.

More than that, I find it a privilege to work with people.  People that trust you enough to share their greatest challenges, dearest hopes, deepest fears and core beliefs about life. I can think of few professions in business that afford you such intimacy. I feel lucky and grateful each and every session I get to spend with my clients. (more…)

Speaking Truth to Power

For those afraid of speaking …

(But) TED is a tough, pressured, hugely stressful gig, even for experienced public speakers, and I’m not that. Standing in the wings waiting to go on, I told the stage manager that my heart was racing uncontrollably and in an act of great kindness, she grasped both my hands and made me take breath after breath. And what you don’t see in the video – deftly edited out – is the awful, heart-stopping moment when I forgot a line, followed by another act of collective kindness, a spontaneous empathic cheer as I composed myself and found my cue. “That’s when the audience came onside,” an attendee told me. “You were human. That’s when you won them over.”  Guardian April 2019


This from Carole Cadwalladr, a journalist at the Guardian who has in this last year investigated the role of tech corporations and their platforms in influencing the workings of our democracy.  What makes her TED talk so compelling is because here she is facing those very same technology giants on their turf.  And speaking truth to power.


Coaching: Deep Impact

This week I had the chance to attend a seminar at the Leeds Coaching Network featuring renowned coach, writer and speaker Julie Starr.  You may be familiar with some of Julie’s work including; ‘The Coaching Manual’, ‘The Mentoring Manual’ and ‘Brilliant Coaching’ and the session was everything you expected it to be. (more…)