Our Clients Say

Formal Programmes

LEAD Programme 2009-2012: Leadership Skills for SME Sector:

As LEAD Programme Director I had responsibility for over-seeing the evaluation of the bids to deliver the LEAD programme in the Northwest of England from February 2009 to its close in March 2012. I was also responsible for monitoring and assessing the performance of all providers in their execution of the defined delivery framework and achievement of desired outcomes. In this respect, No Guru proved to be in the upper quartile of provider performance and were fully engaged in the programme and supportive of the wider provider network, adding their own insight to the development of leadership skills and to sharing their lessons learned for the benefit of all cohorts.

Ian Rigby, LEAD Programme Director

As part of our strategy of growth and realising the talent of our people, a core offering of our Academy was the development of ‘Future Managers’ for people we think have the ability to take the business forward in a Management role.  No Guru created the programme in 2011, which resulted in a 90% pass rate, a recognised ILM qualification, and some newly promoted managers. No Guru have understood our business, been flexible, and gone the extra mile to keep our people focused on achieving their goal. 

Neil Leonard, Director of HR Bibby Offshore

Workshops, Seminars, Short Courses

This was probably the best workshop I have ever attended. It was billed as an activity to explore group problem solving and it tested our powers of logic, verbal communication and team-working to the limits but was fun and relaxing too. Only a couple of people in my group knew each other well but we were all surprised at how quickly we learned to work together, establish common terminology necessary for the task and come up with a strategy to solve the problem. I don’t want to go into details about the task itself in case we manage to get John back to run the workshop for more staff members (it would really spoil it if you knew too much about it in advance). Suffice to say I never thought I’d learn so much by being blindfolded for 30 minutes! 

Complaints Handling Co ordinator
Edinburgh College

This course (Meaningful Appraisals) should be mandatory for all managers conducting appraisals 10/10.

Senior commercial manager
Bibby Offshore

 

 

 

Team Away Days

Just a small note from me to say a hundred thanks for your input and energy on our two CVD SCN away days. I think members engaged well and used this time productively to explore issues in the team and to develop strategies for moving forward. Both meetings were expertly facilitated and the team obviously benefited from having your input and creativity.

SCN Lead
NHS England (London Region)

Thanks again for a great away-day, we are still talking about it in the office and the learning we took away. 

Business Development Manager
Faraday Institute for Retail Excellence
Leeds Beckett University

Event was fabulous.  I have a mix within the team I manage and every single person has given positive feedback in relation to the day and the activities.  The surroundings of Peckforton obviously contributed to their high spirits, but we definitely returned to the office feeling better about one another so I cant really put a price on that.
Cheers for all your communications and arrangements John and thanks for a good team building experience.

Manager
Riverside Home Ownership

“Happy sheets”

“I would definitely recommend this course to someone who is not used to conduction appraisals”

Appraisal Course

“Overall an enjoyable day which has given me much to take away & think about. Some skills learned today can be transferred to day to day instructions, not just negotiations”

Negotiation & Influence Skills

“There was no real set agenda and being a very diverse group. John was able to quickly find a common theme for everyone to engage with.”

Problem Solving

“Best session I have been to for a while – would be great for team/project building”

“This session was excellent. Thought provoking, perfect content, action outcome!! Great pace, fabulous humour, engagement. Thank you”

Storytelling in the workplace

Fantastic session one of the best I have been to in ages well researched and well presented

Creative Solutions

News

The ILM Qualified Coach

Your guide to choosing a qualification

In the last 12 months we’ve seen an upsurge in the number of people looking to gain one of our ILM Coaching & Mentoring Qualifications, which is fantastic.

One of the early discussions I have with candidates is to answer questions around: ‘what will it give me?’ or ‘what level of qualification should I go for?’ and ‘should I do a Certificate or Diploma?’.

I’m always very happy to have those conversations but I thought I might attempt to bring a bit of clarity to people considering an ILM Qualification in Coaching & Mentoring to progress their career.

 

An ILM Coaching Qualification; how will it help me?

I recommend that anyone in a coaching role considers getting a recognised qualification. It makes sense as Coaching is coming under increasing scrutiny as a profession with much debate about the quality of provision. Clients want to know their coach has received adequate training and people commissioning coaching will consider competence before contracting a coach.  I have been involved in tenders for contracts where commissioners specified the qualification level of coaches required within the framework.

For the individual, we have seen how our ILM programmes have opened up new opportunities, both for people working within an organisation and consultants or freelancers who now have an additional and credible tool or service that can add value to their client base.

In summary it makes you credible and attractive to anyone commissioning you and gives you the confidence to believe you are now ‘the coach’.

 

What Level of Coaching Qualification should I go for?

Levels of qualifications are set according to the Qualifications and Credit Framework (QCF) in England.  A decent explanation of academic levels can be found here :

http://www.accreditedqualifications.org.uk/qualifications-and-credit-framework-qcf.html

For coaching and mentoring I usually ask about the context you will be coaching and how you want to apply these new skills:

 

Coaching Executives, CEOs and Directors

This would suggest a Level 7 Certificate or Diploma may be right for you. Academically it suggests something at masters degree or post grad and requires a greater understanding of coaching in a strategic arena. We take particular care that people registering for this level are able to practice their coaching at a strategic level and can in some cases support them in finding ‘clients’ for the practical elements.  Freelance Executive Coaches need this one.

 

Coaching Managers and Leaders

The Level 5 Certificate or Diploma would be ideal for this target audience. This is also a substantial undertaking requiring in depth knowledge and demonstrating practice.  It is broadly equivalent to a foundation degree or some other types of degrees. I always recommend this to people working in large organisations going through change or growth and where there is an opportunity to introduce coaching as a development tool in the organisation. It is really useful to consider this within HR or Training functions and clients have asked us to deliver programmes to entire teams.

Level 5 may also be useful for those starting out as a business coach at the smaller end of the SME market and we know from experience that many people want to get involved with start ups or helping people transition from employee to self-employed business owner.

 

Coaching Front Line Staff or Team Leaders

Level 3 provides a foundation and is useful for people in a training role or coaching front line staff or team leaders. It provides a route into a training or development type role for those in an operational role and can open up some great career opportunities. The ILM Level 3 is highly work contextualised and suits larger work places e.g. large contact or service centres are ideal.

 

Your prior academic experience, continuous professional development and experience at the various levels is fairly important in choosing your path and we always discuss this prior to registering you with ILM.

For the coaching suite it comes back to:

Why do you want to do this qualification?

What context will you be coaching in?

Who will you be working with?

 

Certificate or Diploma?

Both our Level 5 and Level 7 qualifications have the option of achieving a Certificate or Diploma.  The difference between the Certificate and the Diploma is around the practical element and the ‘extended’ period of coaching for the Diploma. This carries additional credits (a measure of your learning).

This table shows how many hours coaching you need to provide evidence for each level at Certificate and Diploma.

Level Certificate Diploma
Level 5 12 hours 100 hours
Level 7 20 hours 100 hours

 

There are some other requirements around how you access supervision under the extended period but this is the main difference. The Diploma should be undertaken if coaching is a significant focus of your role.  We often get asked how many people (clients) you need.  Just as a rough guide we would normally expect you to work with a particular client somewhere between 6 and 12 hours in total for coaching (though mentoring relationships may be longer).

 

How long will it take me?

We believe the Certificate at both L5 and L7 can be achieved in a 9-12-month time frame but it varies according to the individual. The Diploma is harder to quantify, and we generally meet with those candidates to identify a realistic timeline.

Making good progress early in the programme generally means candidates complete in excellent time.

 

How can you help?

This article is simply to help guide your thinking. I will always have a call or a meeting with a prospective ILM candidate to identify what is the right qualification for you at this time and how we can help you progress.  I want all my candidates to succeed.  After all many of them are self-funded and it’s important to me that they not only enjoy the classroom sessions and engagement with the wonderful people we have on our cohorts but that they come away with a recognised Qualification to further their goals and aspirations.

One thing we do know is there is a direct correlation between attending our (now monthly) tutorial sessions and achieving the qualification. These are provided as part of our programme and follow the 6 classroom dates.  I really enjoy these sessions because I can see people remove the fear of assignments and become inspired to go out and develop their coaching practice and ultimately their ILM Qualification.

If you are thinking about a Qualification in coaching & mentoring I would be happy to have that call or cup of coffee and a chat.

Our next programme starts on February 23rd 2018 in Liverpool click here for more details

You can contact me on:

0844 873 1226

Or email: coachingcapability@noguru.net

 

ILM Approved Centre

 

 

Liverpool based training company, No Guru is ‘leading in learning’ as the ILM city region hub

North West employers now have access to professional development qualifications for management, team leaders and supervisory staff as Cotton Exchange based training company, No Guru becomes the Liverpool City Region hub for ILM accreditation.

(more…)

University Contract extended for 2 Years

Leeds Beckett University relationship extended

We are delighted to announce our current contract to provide Staff Training and Team Building to Leeds Beckett University has been extended a further 2 years.

During the next academic year we will be running new programmes around:

  • Strategic Thinking
  • Leading Change
  • Leading & Empowering People
  • Working to Strengths
  • Designing and Delivering Presentations

Additionally we will continue to work with Teams to deliver on the University Strategic Framework as well as completing our first ILM Level 5 Coaching & Mentoring programme for internal ‘Coaching Champions’.

We would like to thank People Development and everyone at Leeds Beckett for making it a great place to work.

 

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John's Blog

Image Triage – be careful what you post

How to avoid public ‘shaming’

If you’ve ever read Jon Ronson’s book ‘Shamed’, you will know the devastating effect social media can have on people who have posted something stupid on the internet.

Ronson highlights the case of Justine Sacco (a director of corporate communications) who, before boarding an 11-hour flight from Heathrow to Cape Town, Tweeted to her 170 followers what she thought was a series of lighthearted, acerbic comments about her journey. (more…)

Across the great divide

Let’s be kinder to each other in 2017

There is a striking memorial in a park in Indianapolis.  It marks the spot where in April 1968, Robert Kennedy told a waiting crowd that Martin Luther King had been shot and killed, before speaking from the heart and his own personal experience, that violence is never an answer to our grievances.  His calming words quelled the rioting that other cities endured in the days after Dr King’s death and, arguably, saved some lives that night.

 

The memorial itself is an arresting work of art.  (more…)

Thinking In A World That Doesn’t Think

Arsene Wenger and that letter

A recent item appeared on LinkedIn that made me curious.  You may have seen it.

It purports to show a resignation letter written by a disillusioned employee of Arsenal Football Club, citing his reason for leaving: (more…)