Coaching: Deep Impact

This week I had the chance to attend a seminar at the Leeds Coaching Network featuring renowned coach, writer and speaker Julie Starr.  You may be familiar with some of Julie’s work including; ‘The Coaching Manual’, ‘The Mentoring Manual’ and ‘Brilliant Coaching’ and the session was everything you expected it to be.

Why are you here?

I like the simplicity of the slides used here, some simple but provocative questions to get going and made me think about what I wanted beyond ‘I’ve got an invite to hear Julie Starr speak, it’s bound to be good’.

A simple pyramid helped coaches think about their own journey:

Mastery

Adept

Skilled

Competent

Novice

A key learning from this is we are always learning and to adopt a ‘novice mindset’ is a good thing, even for those adept or at mastery.  You want to seek the Novice. Coaching is bigger than us, we should bow to it and accept it

Within this there was also a useful distinction that may help ILM students distinguish between coaching and mentoring. Julie pushed against the idea of defining these two distinct practices behaviourally but rather, explore the differences in the relationship, Mentoring being defined by Benevolence (Mentor) and Respect (Mentee).

 

What Goals do you have for your Coaching?

Julie then used Dilts model of change, you may recall this as Neurological Levels from the iLM Course:

Sense of Purpose

Identity

Values

Capability

Behaviour

Environment

As we explore on the ILM Programme you are always encouraging the client to step up one level.  This led to thoughts about the lower levels and the effort exerted by the coach in helping the client find a solution.  As Julie pointed out, at novice level we are working too hard to do this, ‘efforting’ is now a word in my own vocabulary for this.  Efforting means we are encountering resistance – I think both our own and in the client. We need to be mindful that change can only come about through Inquiry.

Julie used Miles Downey’s analogy of those sprung loaded plate dispensers you see in hotels; the coach lifting each plate (a thought) and that somewhere in the stack is a realisation of something that leads to change.

Be willing to ask Questions you don’t know the answer to.  A question is an offering.

The lesson here is in the coach being prepared to ask those types of questions rather than a Question to which the coach already has an answer, in other words avoid using (another new term for me),  a ‘Strategised Question’

Can we pause? … I’m wondering what the real problem here is

In being brave and asking questions we ourselves don’t know the answer to, we are likely to create change.

 

How can we be successful at what we do?

 Julie talked extensively on 3 ways we can achieve greater success.

  1. Professionalise your approach – highlighting the difference between winning a new assignment and not, this was all about the practice and process of your coaching programmes, helping the client to understand what’s involved and how it works. Let them know your ‘formula’ to help them.
  2. Self-Development is at the heart of everything you do. Enough said!
  3. Maintain a foundation of Self Care; as it sounds looking after yourself

This last point led to thoughts on the Ego and our own tendency to:

Inflation

Deflation

Rigidity

In working with clients these should be met with compassion and care.  In terms of ourselves we should notice our own internal dialogue.

We don’t speak to others the way we speak to ourselves. If your friend spoke to you the way you speak to yourself, they wouldn’t be your find.

 

Directive to Non-Directive

Again, similar to our Interventions model we use on our ILM Programme Julie made the point that coaching was not just about Questions, that we have a range of options from:

Instruction

Advice

Opinion

Observation

Summary

Asking

Silence

The sweet spot is the coach operating between Summary and Silence but (and this is helpful) when ready you can move to Observation, Opinion and even beyond.  This allows you to be ‘clean’ about it ie.to publish “can I offer an opinion on this’ …  rather than use a Strategised Question to nudge someone in your direction of thought.

In summary the session was very well received, it had enough relevant content for coaches at all levels, novice to mastery and I highly recommend you access some of Julie’s work for your own coaching practice and ILM assignments, please see the recommended reading below.

I hope this short summary encourages you, I found lots to be reassured about and also it offered enough new aspects to take away and develop.

Finally, many thanks to Kathy Ashton and the People Development Team at Leeds Beckett University for inviting me to attend.

John Drysdale

March 2019

The Coaching Manual

The Mentoring Manual

Brilliant Coaching

Posted by John Drysdale
10th March 2019
John's Blog

News

New Projects for Summer/Autumn 2018

It has been a really rewarding couple of weeks here at No Guru with new work and wonderful new clients added to our portfolio.

This week we met with the Senior Team at Irwell Valley Homes who have commissioned a project in support of their new brand. (more…)

No Guru now working with University of Huddersfield

Quarter 1 has started off with brilliant news, a newly commissioned programme of delivery for the University of Huddersfield to deliver ‘Strategic Thinking in Higher Education’ as part of an ambitious programme of development for Senior Managers. This leads to a recognised qualification from the Chartered Management Institute.  Head of Staff Development, Daniel Benton explains (more…)

Coaching for Results: Event with Professional Liverpool

We are delighted to be partnering with Professional Liverpool to deliver a FREE seminar on Monday 5th March (3pm to 5pm).

This explores the role of Coaching (and Mentoring) in helping staff deliver business results.  The session will be run by John Drysdale and will be a chance to find out how you can coach more effectively and perhaps consider a role in Coaching and Mentoring through our ILM Programmes.

To reserve your place click here. (more…)

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Coaching: Deep Impact

This week I had the chance to attend a seminar at the Leeds Coaching Network featuring renowned coach, writer and speaker Julie Starr.  You may be familiar with some of Julie’s work including; ‘The Coaching Manual’, ‘The Mentoring Manual’ and ‘Brilliant Coaching’ and the session was everything you expected it to be. (more…)

The Immortal Memory: Robert Burns

Address to The Liverpool Athenaeum  2nd February 2018

I was delighted to be asked by club President Sir David Maddison to deliver The Immortal Memory at The Athenaeum Burns evening which I attended with my wife Fiona. This is a huge honour for any Scot and I hope I did it justice.  Burns provides such a rich tapestry I found it a real challenge to be succint and speak in a way that would connect with the audience – I chose to set Burns against the universal themes we recognise today and in the challenges we face in uncertain times.  I hope you enjoy it.   JD

 

The Immortal Memory – Robert Burns 1759-1796

The Athenaeum 2nd Feb 2018

President, ladies and gentlemen, fellow proprietors and distinguished guests.  I am honoured to propose the Immortal Memory this evening.

To one Robert Burns who lived between 1759 and 1796.

(more…)

Image Triage – be careful what you post

How to avoid public ‘shaming’

If you’ve ever read Jon Ronson’s book ‘Shamed’, you will know the devastating effect social media can have on people who have posted something stupid on the internet.

Ronson highlights the case of Justine Sacco (a director of corporate communications) who, before boarding an 11-hour flight from Heathrow to Cape Town, Tweeted to her 170 followers what she thought was a series of lighthearted, acerbic comments about her journey. (more…)