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Managers to leaders, complaints to compliments.

Training requirements vary from client to client. One size no longer fits all. Today's clients are more sophisticated and have higher expectations. That’s why we’ve created ultimate flexibility in the way we offer you training and development:

Tailor made and 100% personalised

Bespoke training is all about your specific, detailed training needs. We listen. We ask questions. And we listen again. Once we’ve got a feel for your issues and are crystal clear on your requirements, we’ll provide a comprehensive, costed proposal addressing each and every challenge you’re facing.

Scaleable, modular building blocks

Design Your Own takes an organic, modular approach. We’ve refined and honed training sessions for you to mix, match and combine to suit you. Endorsed by the Institute of Leadership & Management (ILM),these ensure learning is applied into the fabric of your organisation.

Creating a Customer Culture

Customer Culture is your one stop shop, providing a myriad of resources, "how to" guides and training ideas with the sole focus on delighting your customers. If you are committed to customer focus this is the forum for you.

Workshops that work

Focused, intense group sessions of targeted learning on specific skills and topics. Ideal for small businesses with time and budget constraints, or for those wanting a taster of what’s on offer in our longer training programmes.

Creating Qualified Coaches

Our ILM accredited Coaching Capability programmes are aimed at organisations keen to develop an in-house coaching culture.It will also suit existing or aspiring coaches. Offered at three levels from team leaders to executives, this course is ideal for anyone who is passionate about tapping into people’s potential.

Training Theatre

Coming soon to a PC near you… online seminars and workshops in the comfort of your workspace. From downloadable podcasts to video streaming, be entertained while you brush up on key skills or learn new ones online. This new development will change the way you think about learning.

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Coaching Workshop

"Capital of Coaching" 

Our seminar/workshop in Liverpool on Feb 29th is fully subscribed. Due to the high demand we are exploring the possibility of a second session.

The seminar explores the possibilties of coaching, introduces some key skills and provides an opportunity to network in a unique way.

Please register with No Guru Mail (above) if you would like to be kept informed of future events.

 

Coming Soon!

Customer Service Seminar

"Customer Culture '08"

During 2008 we will be hosting regular events that focus on the tricky issue of providing excellent service.  As we all know, service in the UK receives few compliments ... but there is some good news out there!

 

The session is aimed at business leaders and will examine customers and how to serve them from a fresh perspective.

Please provide your details in the form above if you want to receive news of this along with regular hints and tips on business and people development.

 

 

 

 

call us now on: 0870 458 2208
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